Which tool can help align IT objectives with business objectives?

The IT balanced scorecard is a strategic management tool that provides a framework for aligning IT objectives with business goals. It transcends traditional financial measures by incorporating multiple perspectives, including customer satisfaction, internal processes, and learning and growth. This holistic view allows organizations to ensure that their IT initiatives support overarching business strategies effectively.

By utilizing the balanced scorecard approach, IT departments can create a clearer linkage between their operational objectives and the strategic goals of the organization. This alignment is crucial in ensuring that IT investments and resources are directed toward initiatives that drive business value and support overall performance metrics.

Control self-assessments, while beneficial for understanding risks and controls, are not specifically designed for aligning IT and business objectives. A business impact analysis focuses more on the implications of potential disruptions to business operations rather than directly linking IT efforts to business strategy. Similarly, business process reengineering is a method for redesigning processes to achieve improvements but does not inherently provide a framework for aligning IT and business objectives as effectively as the IT balanced scorecard does.